Last updated: Apr 16 2019
Pattern Ag and its affiliates (“us,” “we” or “our”) value the privacy and security of the information that our customers ("customers" or "you") choose to share with us through their purchase, enrollment or use of our products and services (collectively, the "Pattern Ag Platform").
As a Pattern Ag Platform customer, we may collect from you the following information:
You may also provide us your credit card number, debit card number, or bank account information, depending on how you choose to pay for the Pattern Ag Platform products and services.
We may use Your Information or share it with third parties as follows:
Other than for those permitted uses, we will not share Your Information:
"Service Providers" are the companies and consultants that we work with to support our Pattern Ag Platform operations, who agree not to use or disclose Your Information other than to provide services for us or as required by law. Examples include companies and consultants that provide website hosting, software development, payment processing, order fulfillment, information technology and related infrastructure support, customer service, email delivery, credit card processing, legal and financial advice, and auditing.
"Aggregated Information" is a combination and analysis of information from multiple sources that helps identify or create trends, benchmarks, summary metrics, or predictive algorithms, provided that we take reasonable steps to prevent a specific individual or the individual’s data from being identified. We may create Aggregated Information from information that other customers choose to share with us, along with Your Information.
We may use Aggregated Information:
We may use Your Information to communicate with you about our products and services, subject to your right to opt out as explained below.
You may opt out from receiving Pattern Ag Platform paper marketing communications by contacting us at firstname.lastname@example.org. You may opt out from receiving Pattern Ag Platform marketing emails by following the instructions in the marketing emails you receive. Please note that we may still send you important administrative messages related to your use of Pattern Ag Platform products or services, from which you cannot opt out.
Unless you request that your account be closed or Your Information be deleted, we will only retain Your Information for as long as necessary to fulfill the purposes for which it was initially collected, unless otherwise addressed or allowed by law. Any of Your Information may be subject to statutory retention requirements, which may require us to retain Your Information for up to 10 years.
There are some limitations on your ability to have Your Information deleted. Specifically, you will not be able to delete Your Information that:
In addition, we may not delete certain information if retaining it is, in our reasonable judgment, necessary or appropriate: (i) to comply with applicable laws or legal process or (ii) to protect our legal rights, such as pursuing available remedies or limiting the damages we may sustain. Also, please note that if we have information available to us from sources other than your submissions through the Pattern Ag Platform, the fact that you request deletion of information you submitted may not mean that all matching information from other sources will also be deleted.
If you would like to ask us to delete Your Information (aside from the deletion exceptions above), you may contact us by email at email@example.com. In your request, please make clear what information you would like to have deleted. For your protection, we may only implement requests with respect to the information associated with the particular email address that you use to send us your request, and we may choose to take other steps to verify your identity before implementing your request. We will try to comply with your request as soon as reasonably practicable.
We want our customers to have control over their data and freedom to move their data to any company they trust. We will continue to work hard to make this possible through an open authorization model.
In addition, we make it possible for you to share certain of your specific account information directly with other customers and users. This will only be possible if you explicitly authorize us to do so and authenticate your identity. You may delete this authorization at any time.
We use reasonable organizational, technical and administrative measures to protect Your Information. If you have reason to believe that your interaction with us is no longer secure, please immediately notify us in accordance with the "Contacting Us" section below.
Protection of Social Security Numbers: With respect to Pattern Ag Platform products and services for which we collect Social Security numbers, it is our policy to: (1) protect the confidentiality of such numbers; (2) prohibit their unlawful disclosure; and (3) limit access to them.
To protect your privacy and security, we take certain steps designed to verify your identity before granting customer account access. You are responsible for maintaining the secrecy of your unique password and account information at all times and for any transactions performed from that account.
The Pattern Ag Platform and related Online Services are not directed to individuals under the age of eighteen (18), and we request that these individuals not provide us with any of their information or use our Online Services.
The Online Services are controlled and operated by us from the United States. Your Information may be stored and processed in any country where we have facilities or in which we engage service providers, and by using the Pattern Ag Platform, you consent to the transfer of information to countries outside of your country of residence, including the United States, which may have different data protection rules than those of your country.
We may collect Your Information through your use of online Pattern Ag Platform services, websites, and applications ("Online Services"), including as follows:
We are not responsible for the information, including personally identifiable information, that you submit in any user-generated content services, such as posting a question, answer, or blog on any public facing portion of the Pattern Ag Platform. Any personally identifiable information you submit there can be read, collected, or used by other users and could be used to send you unsolicited messages.
The inclusion of a link on an Online Services does not imply endorsement of the linked site or service by us.
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Emeryville, CA 94608
Because email communications are not always secure, please do not include credit card information or other sensitive information in your emails to us